Reviews
Check out what your neighbors are saying about us
Check out what your neighbors are saying about us
My experience with Safe Home security was excellent. Before I got them my house was broken into. Now my family and I feel safe again. Thank you Safe Home Security!!!!!
Installer went beyond the scope of the security install. Very good experience.
Very pleased with my security installation. The guys helped me cancel my old service and were very patient when me when setting up the new service. It’s nice to have a service that cares.
Clarence with Safe Home Security Charlotte was professional, kind, and knows his work very well. He was thorough in updating system and making sure every sensor was working. I appreciate the fact that he called before coming to our home. He did excellent work and is very trustworthy. Before we made our decision regarding which company to go with we did our research. Clarence was excellent on explaining every detail and was very professional. In addition to his professionalism the other technician Taylor was equally good to work with.
It has been wonderful having a company that focuses on customer service. I decided to have 8 cameras installed on my home and I have been extremely satisfied with the work that was performed! The cameras are the best quality I have seen and even at night I can see everything around my house. If you are looking to have cameras installed in your home, I highly recommend giving them a call.
Just upgraded our very old security system and we are very pleased with the new system and service. These guys are great to work with and very professional. Josh explained in detail what we needed to upgrade our system and did an excellent job on the install. They made sure we knew how to operate the new system and answered all our questions. The system is very easy to use even if you are a little tech challenged. I highly recommend them if you are looking for a home security system.
I couldn’t have asked for a better security company located right here in charlotte; to come out and help secure my family residence, with the state of art Home Secuity System and surveillance cameras for my home. The quality of the cameras are unbelievable. I couldn’t have been any happier, to have such great reps come out and talk to me and my family about what they had to offer. The best part was... they took their time to explain everything nice and slowly and did I mention the very affordable monthly rate. Remember to mention my name for a free doorbell!!! Thanks safe home security charlotte
Love my new alarm. My cameras are just what I always wanted. The technician was top notch and showed me how to use everything. Highly recommend!
It was a business friendly transaction. Technician was very knowledgeable informative.
Excellent service. Knowledgeable, professional, and courteous.
Josh and the rest of the crew was awesome. Quick install with easy instructions on how to use the system. I highly recommend safe home security
Very please with my new smart home system. I thought my previous system was great until I had this one installed. I can not believe the detail in the cameras! I am a very happy customer!
Great company highly recommend!
Great job...would highly recommend
Outstanding job! Love the product love the service. I have never had a same day appointment with guys that are super knowledgeable great job
Great guys, very helpful. Love my new system. I would definitely recommend!
Mike did a great job installing my system. He was very personable, as well as professional. He explained everything and made sure all my questions were answered before he left.
System provides all of the safety features that we need with smart phone access and control. Installation was done professionally and quickly with no mess. We are very pleased.
I would like to thank you very much you and your support team one was very helpful Juan talk this through every step of the way to make sure we was fully understood what was going on we thank you for keeping us safe and we will highly recommend you to everyone who's looking for security system thank you
Juan and Brent was so helpful took time showing me my system such a pleasure that they were there for me.
Juan did a great job installing the system, explaining its function & answering all our questions. Great experience.
Juan Carrasco was effecient, professional, and went out of his way to make sure our experience was as pleasant as possible.
This company rocks! I would recommend using this company for any of your security needs!
Good service. I would recommend. Local office is very hands on. Give them a call they will not disappoint.
Juan was a great tech. He did a great job of installing/demonstrating alarm system.
I was very please with the service that Mr. Clearey gave. Service was professionly done, everything explained well. I would gladly refer the security system to other people.
Friendly and very informative and helpful
Awesome Service!
Working with the Professional crew from Safe Home Security was a great experience. They not only met but exceeded our expectations. After all of our cameras were installed Joshua found that our system (that we had provided) was no longer supported and the company was in the process of shutting down. He found a way around the problem and saved us from having to remove everything and start over. He saved us a bundle of money and great frustration. i would trust him with our safety with utter confidence.
Juan just left my apartment. He came to finish my relocation from Norfolk and did a fantastic job. The first thing I appreciated was he removed his shoes before coming in without me asking (I ask guests to remove or cover shoes to reduce germs.)! Second, he reviewed his job order with me before beginning. Third, he listened when I spoke and offered me a professional opinion, which I felt confident in going with. Next, he reviewed my apartment complex's restrictions and was able to do a professional wall installation of my keypad using a previously installed location of an old system. He found all the components in the apartment to wire into. He was able to install everything and keep me in compliance. I am extremely happy and he is welcome to come back next time we move!
Amazing customer service. Great sales reps and technician very pleased with my cameras as well.
The alarm is wonderful. . The cameras are great. Way more for the same money I was paying Brinks. I would definitely recommend.
Cameras are great! Much better than the cameras I had with Brinks Security. Reasonable pricing and reliable service.
Great bunch of guys that came to install my new system. I love my new doorbell and outdoors cameras. Top notch customer service. I highly recommend.
Great customer service, great product and technology. We feel very safe and smart for making the decision to go with Power Home Technologies!!! Juan Carrasco was great! He was extremely professional and showed that he cared about our safety. His training was thorough and easy to understand. We will recommend PHT.
I love working with this company. The VP of Operations Randy Palacios is an awesome person to deal with. I highly reccomend this company!
They did a great job. Installed new lines and cameras and set up everything as expected. Taylor and John were a great team and they really took all our needs in consideration while providing their recommendations to install a great system.
The guys were super helpful and friendly. They have great packages and the cameras are amazing. Highly recommend.
Had my alarm installed today. Great customer service. The equipment is simple to use and I now have an app on my ipad to control the alarm. Highly recommend!
Tech was very professional, nice and informative. I felt at ease and I appreciate this service. Edna
My brother and I were both installed with the service. We were able to select a system that fit all of our needs. The pea e of mine is worth the small amount each day. Very eased!!
Great guys, great service with affordable rates! Highly recommend!!
Everything was set up and explained to me. I didn’t have to lift a finger! Competitive pricing. So glad we made the switch!
Amazing experience! Very friendly! Thank you for coming to us and making everything fast and convenient!
Great service. Amazing cameras. Fastest response time from any company i have used. Highly recommend!
Great company. Love my new system. Getting much more than I was with my old company. Huge upgrade!
Very happy with my new service. Crew that installed was very informative and cleaned up after themselves. Cameras are the best I've ever seen. I highly recommend.
Thankful for the patience of the technical staff. Taylor was. Very knowledgeable and patient. Love my new Edge Panel highly recommend.
I am so pleased with my new alarm system. Josh and Taylor went way above and beyond to make sure me and my wife were secured. They took time and explained how to use everything and made sure we both were fully aware how everything worked. I would recommend them to anyone who is looking to get a new alarm system.
Josh and crew were phenomenal! I was initially very wary of the service since I was not referred through word of mouth, but my apprehension was allayed. The technicians were very professional, hard working (they worked nonstop in the pouring rain to complete the job!) and knowledgeable. They were able to answer my questions and ensured I knew how everything worked before leaving. You will not be disappointed. Thanks Safe Home Security Charlotte!!
The technician was very thorough and knowledgeable! The alarm is very user friendly and easy to use! I love having the app on my phone! Great system to have!
Great customer service!
Great service. Amazing cameras. Quick turnaround! Best prices of any company that we contacted. I would definitely recommend!
Love my new system. Could not be happier. The Cameras are great. Best customer service around.
Juan just left my apartment. He came to finish my relocation from Norfolk and did a fantastic job. The first thing I appreciated was he removed his shoes before coming in without me asking (I ask guests to remove or cover shoes to reduce germs.)! Second, he reviewed his job order with me before beginning. Third, he listened when I spoke and offered me a professional opinion, which I felt confident in going with. Next, he reviewed my apartment complex's restrictions and was able to do a professional wall installation of my keypad using a previously installed location of an old system. He found all the components in the apartment to wire into. He was able to install everything and keep me in compliance. I am extremely happy and he is welcome to come back next time we move!
Best prices by far!!! Great customer Servive and knowledge of the products! Very professional!
Blownaway by the customer support I received during the sales process. The installation was quick equipment is superior to what I had with Brinks. Highly recommend!
New alarm. New cameras. New outlook on security companies. Very pleased with my experience. Would 100% recommend.
Great customer service. Excellent product. I installed cameras at 2 of my hotel properties and the attention to detail shown is unmatched. Highly recommend.
Clarence and his team did a great job installing security cameras. Their attention to detail was impressive as well as the customer service.
Safe Home Security Charlotte is a professional, qualified and capable Security monitoring service company. I have been pleased with their customer service and response to my needs and questions. I would highly recommend them to anyone.
I've been a customer of Safe Home Security Charlotte for over a year now, and they have never let me down..
From start to finish this was a great company to do business with. I had cameras installed at my home and the quality is just amazing. I feel so much safer in my home now. These guys have truly been a blessing! Thank you.
Very happy with my security system installation at my hotel. Easy to work with and quickly responsive to any questions i had thank you guys so much!!
I Highly recommend this team. They did excellent work installing the security system in just 1 day! Josh always responded quickly to any questions I had no matter what time of the day. I am really happy to choose this team.
My new security and camera system are amazing. Knowledgeable and professional installers.
Highly recommend love my new cameras. My doorbell is very clear. Much better than my old Vivint system.
Thank you guys for providing us with great service and most importantly some phenomenal cameras. We have absolutely no complaints!
Just top notch customer service. Helped us get our Spectrum internet fixed so the cameras would work the best they could. Went far beyond the call of duty. Truly care about their customers.
Great service , They came out and did my business within a week make sure everything was working and will recommend to anyone
Great guys. Amazing cameras. Highly recommend.
Great service and good value. Called a few other home security companies and none could compete with Josh's service, price and response. He makes everything so easy and can also explain technical details very well. As always do your due diligence, call around and you will see what I mean.
My wife and enjoyed the company from the sales guys but even more importantly, we love our new alarm system. Safe Home provided us with a much better system than the previous company and I don't think we could have made a better choice!
Josh, and team was very easy to work with, communication, can trust, no hassle and dependable team. They installed 9 cameras and installed 3 monitors per our request. Left clean property and neat and clean finishing work. Blessed to find good company. Price for installation was affordable. Thank You for your service.
Great communication, knowledgeable and professional workers, amazing cameras, and quick installation! Highly recommend to anyone who’s in need of new security cameras and/or service.
Very thoughtful. Very through. Very patient. I love my cameras and doorbell. The gius were great. Taylor the technician was very helpful!
Best cameras my hotel has ever had. Josh and his crew were top notch and professional. Highly recommend.
Safe Home Security Charlotte did a wonderful job at installing security cameras. These guys were really professional and did a wonderful job. I would definitely recommend Safe Home Security Charlotte.
I've been a customer of Safe Home Security Charlotte for over a year now, and they have never let me down..
I don’t leave reviews often but I’d recommend these guys to anyone! 5 stars!!!!!
Josh and his team have been doing cameras at our businesses for years. He’s easy to work with and reliable! Always responsive and takes care of his repairs timely as well. Even if we are located in Chicago he makes it happen!
Very pleased with the service and value that Safe Home Security Charlotte has provided. Taylor and team did a fantastic job maneuvering through my complicated attic and running the wires for 9 cameras to the NVR. Very professional set up! Big thank you to everyone on the team. I've recommended them to all my neighbors and highly recommend them to anyone looking to install a security system.
Just got my home security system and camera installed and I must say that I am very pleased. Everything they said they could do for me they did for me. The experience was absolutely top notch. Not only did I get a major upgrade and so many more features, I am paying the same price as I was with ADT. Thank you Josh and Taylor you guys are amazing!!
Professional and personable!
Juan just left my apartment. He came to finish my relocation from Norfolk and did a fantastic job. The first thing I appreciated was he removed his shoes before coming in without me asking (I ask guests to remove or cover shoes to reduce germs.)! Second, he reviewed his job order with me before beginning. Third, he listened when I spoke and offered me a professional opinion, which I felt confident in going with. Next, he reviewed my apartment complex's restrictions and was able to do a professional wall installation of my keypad using a previously installed location of an old system. He found all the components in the apartment to wire into. He was able to install everything and keep me in compliance. I am extremely happy and he is welcome to come back next time we move!
Had a great experience with Clarence! He listened to what we were looking for and built a package around this. Communication was great and everything was very transparent. Thanks!
Safe Home Security has been a wonderful partner for our business. We have total confidence in their security system and their customer service in responding to our questions and concerns has been terrific. We made a great choice selecting them to be the security system for our new company.
Wow. We had a really great experience right from the first phone call. After Brinks cancelled multiple appointments for equipment upgrades and wanted to push us out a month, we reached out to Safe Home Security. They came to our house quickly and upgraded our equipment without even a hiccup. Everything was as explained and agreed including training us on the new touch screen. We had a great experience start to finish and highly recommend this company.
Joshua Parrott and his assistant did Great Job Finding my mom and I a great security deal and they set it up too. I recommend them 100%.
I had a tremendous experience getting to know the Parrott brothers. They were very knowledgeable, helpful and patient. I am very pleased with the security and automation package that they put together for my home. I would recommend them to friends and family. Regards Eric
Great company. Recently switched from Brinks and very happy with my decision. Love my new cameras! Great customer servjce.
Great crew. Great equipment. Very hlad i switched from my previous company. My camera are very clear i could not ask for a better experience.
Juan was fantastic! Very pleasant, knowledgeable and professional. Cable guy just left and I was thinking, "too bad everyone can't be a Juan". He was very thorough on showing me how the system works. I would recommend him for any job.
Juan Carrasco our alarm technician was curtious and professional He was willing to go the extra mile and made sure that every single facet of the alarm was covered thoroughly. Mr. Carrasco was patient and attentive to our needs and concerns. Autumn was extremely nice and helpful.
Awesome and informative!
Love my new alarm. Highly recommend this company. The cameras they installed are top notch. Will definitely be recommending my family and friends. Great customer service.
Love my new alarm. I can even use my new google home. So easy to use. This company is just the best I cant say enough good things about them.
Power Home Technologies service technician Juan Carrasco was very professional and knowledgeable. I will recommend Power Home Technoogies to my friends and family.
Best company in the area nobody can’t beat theirs prices and quality!!
Mike Cleary my technician was awesome, he went above and beyond his duties
Josh and his team did a really good job and made sure everything was working before they left.
My cameras are all working great. Clarence was helpful with straightening out a few bugs, and also with explaining to me, how to use the system. He is very knowledgeable and respectful. I will highly recommend Clarence and Lorex to family and friends.
Love my experience. Love my sales rep and my installer is absolutely wonderful!
Juan was very curtious and informative. He made sure I understood how to operate my new security system.
Can't say enough good things about my experience. Highly recommend this company.
Clarence and his team are professional, reliable, and excellent through this process. I would highly recommend their services to anyone in search of a home security system.
Josh, Taylor, and his team far exceeded my expectations. They did what they promised. The cameras and the NVR are awesome. It was sooo refreshing to work with a company that followed up quickly, responded timely, and had excellent customer service. Seems like no job scares Taylor, he knows his stuff. He showed creativity, initiative, and good work ethics. Highly recommend them. I will definitely use them again on my other properties.
Great job.
Technician was very professional and did a outstanding install. Also enjoyed the conversation hope I didn't slow him down. Felt like I have known him forever. David M.
I was very pleased with the overall service that was provided to me. From the sales rep (Cecil) to the installation specialist (Juan). Juan made it to my home on time and was very professional. He thoroughly explained the system and how to operate it. I highly recommend this company to anyone that is in the market for a home security system.
Great company. Great cameras. Truly love my new system. Much better than my Brinks system.
I can't say enough about how much I love this company. They are the nicest and friendliest company. Very eager to make sure I qas protected and had the peace of mind i was seeking. High recommend!
Dry detailed oriented company. Cleaned up after themselves and have a great overall product. Never been more impressed with a home security install. The technician was very knowledgeable and I feel much safer than I previously did with my Brinks system.
Love my new system and my doorbell camera. Much. Water than the system I had previously. The staff is top notch. Highly recommend!
We used Safe Home Security to install our cameras, very happy wit Clarence arranged everything from A to Z. Clarence is very professional, polite and responds quickly. We highly recommend.
Safe Home Security Charlotte provided us with the best security plan and equipment for our new home. We got cameras, smart home devices and a stage of the art keypad. Josh and team were prompt, cleaned up after themselves and provided a great experience. The equipment and monitoring costs best all the competitors we contacted too! Thank you Josh!!
Amazing company! Love my new system. The guys were great. Much better than my previous service with SFI/Guardian. My doorbell camera is amazing quality!
They installed 8 cameras in my business. They did an awesome job. I had a few things I needed them to do that made the install a little unique and they didn't hesitate. Also they stayed after to make sure I knew how to use it also set it up on my phone. Highly recommend.
Juan Carrasco was very professional, curteous and informative.
Great company. Greatservjce Highly recommended!
Great and fast honest service
Love my new alarm. Huge upgrade from my old system. Highly recommend!
Absolutely love my newly upgraded system. The salesman and the technician were awesome. They took their time and explained everything and made sure I was completely satisfied.
Very professional. Very prompt. Best experience I've had with a company in years.
Juan was Awsome. Very professional and told us everything we should know about PHT. I also like fact he said we can call if we questions and if he cant answer he will give ud someone who can. I really enjoyed my lesson of PHT today!
Love my new alarm. Highly recommend. My cameras are amazing!
Will definitely recommend others
Great customer service on time and very sufficient I will recommend this company to anyone who needs their home secured
Dedicated service and worked hard to meet all our needs.
Wonderful.
Great service and friendly team at Safe Home Security Charlotte. Joshua is quick to respond, I had some issues with my camera system, and he was quick to figure out the issues and got it fixed. I definitely recommend their service.
We have had a goid experience with our home security system. No problem work well. Good price
Can't say enough positive things about Josh, Taylor and Safe Home Security! These guys are the real deal, they are honest, straightforward, professional, dependable and will go above and beyond to ensure that your security needs are met. We had some glitches changing systems from another company and Josh and Taylor were so accommodating and flexible, they made sure that everything was perfect and up to our high standards. Exceptional customer service and commitment, highly recommend!
Very professional and courteous! They explained everything in detail and walked me through the entire installation/set-up process. All of my questions were answered. I am a first time home buyer so initially I wasn’t sure on which company to choose. I am confident I made the right decision when I chose this security company, you get a lot for a good price! Great customer service! Extremely satisfied customer!!!
This guys protect my home and Restaurant and I could not be happier. Any time I have a question or concern these guys take care of it immediately. Best security experience I have ever had. Much better than my previous company, CPI SECURITY.
Juan Carrasco did a fantastic job on my install and showing me how the system works! Thank you so much!!
Perfect way to bring in the new year! This year I’m committed to saving money! I was able to get a much better and more reliable security system for $20 less a month. Very happy I made the switch from Brinks security!
Juan was great! He was very thorough with the process and very friendly. Would definitely recommend to friends.
Great service and rates!! recommend!!
Clarence and his crew were very helpful in setting up all of my properties.Very pleased with my cameras.
If you are looking for cameras without a monthly price and long term contract this is the company to choose. Excellent service, very neat installation and amazing pricing.
Safe Home Security expertly and professionally installed our Security system in our new home. Both technicians had excellent customer service skills. They answered all our questions and explained every aspect of our new system perfectly. I would highly recommend Safe Home Security Charlotte to anyone interested in home security. A+
Safe Home Security is excellent. Josh and his team are very kind, knowledgeable and professional. In the beginning they explained the functions of everything clearly. I’ve had my security system and cameras over a year now and can’t imagine life without them. The service is more than worth the money paid.
I would recommend Josh and Taylor highly! They were on time and did a professional job! Also, all questions were answered throughout the whole process.
Love my new cameras. Much better than the Brinks system I had previously. Great customer service. The technician was very helpful. I even got 6 months FREE.
Impressed. Never done business with a company more accommodating and friendly. The technician was very patient and knowledgeable and walked me though exactly how everything works. I feel very safe in my home. I had a system in my home for over 5 years I never used because I didn’t know how it worked. Very happy I know have a system easy to use. Thank you for all of your help!!
The Safe Home experience has been truly awesome so far!! Very pleased with everything this company has done to protect my home and family!!! Highly recommend!!
Juan installed our system and we love it.
Great guys! They helped us so much. I got cameras and security for the same price I was paying for just security prior. Love my new system.
They are so good and good value. I installed 8 cameras for my business. They are so kind and do theirs job.
5 star service from start to finish. Highly recommend the camera system. Very easy to use and crystal clear clarity.
Fantastic company. Love the new cameras. Love the system. Much better than what we previously had with ADT and much better than the system ADT was trying to upgrade me to. Highly recommend!
Very pleased with the guys that came to the house. Highly recommend! Great customer service.
Mr. Baker doesn’t usually leave reviews. But I felt like in this case I should. Huge shoutout to the guys that sold and install my alarm. Huge huge upgrade from my CPI system. Highly recommended from the Baker household.
After my current security provider chose to disrespect an entire race of people, my wife and I began to look for a replacement. I am happy to say SHS was the perfect choice for our family. The entire process was more than I could have asked for. The sales, installation and equipment were all top notch. If you are looking for a company that cares about its customers look no further.
Love my new alarm. The guys were great and very informative. Best prices in the Charlotte area I looked for months. Highly recommend.
Great customer service. Very friendly and helpful. Very pleased with my new system. Josh and Taylor were amazing!
Love my new security system! Guys were very helpful and my new pad is much easier to use than my Vector pad! I would recommend.
Juan was very friendly, warm, courteous, and helpful. He is very knowledgeable about security systems and shared many tips and suggestions to make the most of the Monitronix system. He even befriended our dog.
Highly recommend. Josh and his crew were great in assisting me with all my security needs.
Great customer service! They took all the time I needed to explain the use of the new system. I am more than pleased with my new system. I would 100% recommend!
Am so happy! You guys are very professional and good on what y'all know to do ... I will recommend y'all to everyone I know, thank y"all !😘
The installation was efficient and informative. I learned quickly how to operate a new digital home security system. The installation team was congenial and very informed about the equipment they were installing. Great experience!
Very patient sales and technician. I now have all my windows covered and a medical button for the same price I was paying Brinks for 2 doors and a motion. Much better customer service. Would definitely recommend.
We have 10 stores with Safe Home Security and we are very pleased with the service. We would highly recommend this company. The cameras are top notch.
Love my new cameras. Crystal clear. Very professional guys. Very easy to do business with. Highly recommend.
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